infoline: 0800 066 3422

0800 066 3422 (toll free)

from 07:00 AM to 06:00 PM

About Us

Our mission

Exceeding our customers’ expectations by providing the best consultancy in the field of the finest and the most suitable product choice.

Ensuring complete customers’ satisfaction through constant enriching of our offer with first class assortment, transaction safety guarantee and rapid delivery.

Improving and creating new technically innovative solutions enabling full functionality of practical applications, greater web-usability and effective customer relations management control.

Our values

Human capital – people creating harmonious team, pursuing the same goal.

Work – work based on partnership and altruism.

Success – comes from the use of human talents matching specific tasks with the special care for personal development and constant competence rising.

Storing tyres

All tyres are stored according to producers’ recommendations which means that:

  • - we store our merchandise in dry, clean and moderately air-conditioned warehouses
  • - we avoid damp conditions, direct sun rays and strong electric lights
  • - in our warehouses we maintain temperatures within 10 to 25°C (higher temperatures speed up ageing of rubber products)
  • - in our tyre warehouses we do not store any petrol, solvent, oil, lubricant, acid, base or any other chemical or disinfecting resources or any other substances which could be dangerous for rubber

All tyres are stored in special baskets, in conformity with PN-M-69009 norm, which are used as a logistics solution in Goodyear’s and Dunlop’s warehouses.

Rotation period

It is definitely a great advantage of our company that the rotation of tyres in our warehouse is massive. During one year our assortment is changed a few times which enables us to sell tyres with current production date and also leads to considerable shortening of storing period.

Average date of production

According to Polish Norm PN-C94300-7 “The tyres – packing, storing and transportation”, the tyres can be introduced to sale only up to three years since their production. During this period they can be easily introduced, stored, distributed and sold. They retain then all their parameters in terms of safe use.

During winter and summer seasons majority of our products comes from the current year and the average tyre DOT does not exceed a few months.

All tyres are stored in special baskets, in conformity with PN-M-69009 norm, which are used as a logistics solution in Goodyear’s and Dunlop’s warehouses.

Transportation

All the products that we sell are delivered to our clients in the UK for free. We use professional shipping companies which have long-standing experience in cargo shipment. The majority of our parcels is delivered to our clients within 4-5 working days which minimizes the risk of damaging the delivery in transportation.

Collecting delivery

Every client should check the order when it is delivered at their indicated address. They must check the delivery immediately for their quality and completeness and give notice to the Customer Service Department of Virtutyre.co.uk of any apparent physical or delivery damage in the goods or receiving incorrect item. In case of any doubt they may refuse to accept the delivery. If the customer refuses the delivery, he or she does not pay for transportation.